Returns & Exchanges
At PROARB, we want you to be completely satisfied with your home and lifestyle purchases. If a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for items in their original condition.
Initiate Your Request
Log in to your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, assembly manuals, and components are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing